CB888 Privacy Policy

CB888 is an international online gaming and betting platform serving Bangladesh and other countries worldwide. This Privacy Policy explains in detail how your information is handled when you use CB888's website, mobile app, and other digital services.

CB888 believes privacy is a fundamental right. That is why we maintain full transparency about how your data is collected, stored, and used. This policy serves as a data protection agreement between you and CB888.

CB888's Privacy Policy is aligned with international data protection laws and regulations. By creating an account, browsing the platform, or using any CB888 service, you agree to this Privacy Policy.

CB888 collects three types of information — what you provide directly, what is gathered automatically as you use the platform, and information received from third parties during verification.

CB888 collects information in several ways. Each method is explained in detail below:

• Direct Input: Information you provide directly during registration, KYC verification, support tickets, or form submissions.
• Automatic Collection: Device and usage data is collected via cookies, log files, and tracking pixels when you access the platform.
• Payment Processor: When transactions are made via bKash, Nagad, or Rocket, CB888 receives transaction confirmation details from the respective payment gateway.
• Identity Verification Agency: During the KYC process, identity document authenticity may be verified through a licensed third-party provider.
• Fraud Prevention System: Automated risk analysis tools are used to ensure account security.

CB888 uses collected data only for specific, lawful purposes. Your information is never used in ways you would not expect.

• Account management: Account registration, login verification, and maintaining account security.
• Identity & Age Verification: Meeting legal obligations and preventing access by minors.
• Financial transactions: Processing deposits, handling withdrawals, and distributing bonuses.
• Customer Service: Troubleshooting, handling complaints, and providing support.
• Security & Fraud Prevention: Detecting suspicious activity and protecting the integrity of the platform.
• Responsible Gaming: Detecting patterns of excessive gaming and providing assistance where needed.
• Legal compliance: Fulfilling regulatory reporting requirements and legal obligations.
• Service Improvement: Analyzing user experience to improve the quality of CB888's services.

CB888 never sells your personal data. In certain circumstances, information may be shared with trusted third parties. In every such case, CB888 ensures the receiving party maintains the same level of data protection.

• Payment Processor: Necessary information is shared with approved payment services such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Agency: Identity information may be shared with a licensed verification agency to meet KYC requirements.
• Regulatory Authority: Data may be disclosed based on legal obligations, licensing authority requests, or court orders.
• Technology Service Provider: CB888's trusted technology partners involved in server hosting, cybersecurity, or analytics services are granted limited access to data.

The CB888 website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.

Modern browsers offer options to manage cookie settings. However, disabling essential cookies may cause some CB888 features to function incorrectly.

CB888 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account Information: All data is retained for the full duration that the account remains active.
• Financial transaction records: Retained for a minimum of 5 years to meet legal obligations.
• KYC documents: After account closure, data may be retained for 5–7 years as required by regulatory authorities.
• Customer Service Records: Support conversations may be retained for up to 3 years for troubleshooting purposes.
• Analytics Data: Anonymous usage statistics are retained for up to 2 years.

Upon account closure, CB888 deletes data that falls outside legal obligations within a reasonable timeframe. However, data related to ongoing legal matters or disputes may be retained.

Every registered CB888 user has the following rights regarding their personal data. To exercise any of these rights, please contact the CB888 support team.

CB888 is strictly for users aged 18 and above. CB888 does not knowingly collect data from anyone under 18 or allow minors to open an account.

Age is verified at registration, and date of birth is confirmed through the KYC process where required. If CB888 suspects that an account holder is underage, the account is suspended immediately and all associated data is permanently deleted.

CB888 reserves the right to update this Privacy Policy as needed. Changes may occur due to regulatory updates, new technologies, or changes in the scope of services.

• Major Changes: Registered users will be notified by email at least 30 days before any changes take effect.
• Minor Changes: The latest version will be published by updating the effective date at the top of this page.
• Continued use: Continued use of CB888 after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly. If you have any questions about changes, CB888's support team is ready to help.

For any questions, complaints, or data rights requests regarding CB888's Privacy Policy, please contact our support team. We offer 24-hour assistance in English.